FREQUENTLY ASKED QUESTIONS

Image by Joe Caione

How often should my dog get groomed?


This time frame varies. It always depends on your dog’s coat type. Some require more than others, but a good rule of thumb is every 3 to 4 weeks.




What grooming tools should I use at home?


We know there are a lot of options out there, but the best starting point is a simple slicker brush and metal-tooth comb. This combination will keep your fur-babies coats mat-free and they will be more comfortable with the brushing at the salon.




Do I need to get my dog a haircut every time we come?


No! We offer a bath package and two trimming packages, see our Deluxe and Signature Package, if you are not ready for your furbaby to get a haircut. They will get squeaky clean, and all brushed out. This goes for cats too!




My dog is matted, what can we do?


You will always be able to speak with your groomer, who will help come up with the best recommendations for your furbaby. It may be a simple extra brushing of the coat or it may be a complete overhaul of the haircut. Please keep in mind, we always strive to keep your furbaby as comfortable as possible.




Why do you need to shave my dog if they’re matted?


This is not always our first option, but it may be necessary in some case. When mats tighten to the skin, the skin cannot breathe. At that point, the matted fur may be hiding parasites or bruising. This is why a shave down is sometimes necessary so we can get up under those tangled areas.




Help! My dog will not stop itching! Can you help?


We offer a variety of solutions. We have a flea and tick shampoo to provide temporarily relief from those parasites. We have an oatmeal shampoo that takes care of that dry, flaky skin. Lastly, we have our medicated bath which comforts furbabies with yeasty fungal skin. It does wonders for hotspots too!





Image by Paul Hanaoka